Last updated: June 2026
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Last updated: June 2026
We offer a 30-day return policy on all eligible orders.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.
To initiate a return, please contact us by email with your order number and the reason for your return.
To be eligible for a refund, returned items must:
Reasonable handling of the product to inspect its nature, characteristics, and function is permitted. However, if the item has been used beyond what is necessary for such inspection and its value has been diminished as a result, we reserve the right to reduce the refund where permitted by applicable law.
Customers are responsible for the cost of return shipping unless otherwise required by applicable law or unless the return is due to an error on our part.
We recommend using a tracked shipping service, as customers remain responsible for the returned item until it has been received by us.
Once your return has been received and inspected, we will notify you of the outcome.
If approved, your refund will be issued to the original payment method.
Please allow several business days for your payment provider to process the refund.
Original shipping charges are non-refundable unless otherwise required by applicable law or where the return results from our error.
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.
Where required by applicable consumer law, we will provide an appropriate remedy, which may include a repair, replacement, price reduction, or refund.
If a return is necessary due to our error or a confirmed defect, we will cover the reasonable return shipping costs.
Repair services are not eligible for return once the requested work has been completed.
If you experience an issue with a repair, please contact us and we will work with you to resolve it.
This Returns & Refund Policy is provided in addition to any rights you may have under applicable consumer protection laws. Nothing in this policy limits or excludes your statutory rights.
If you have any questions regarding returns or refunds, please contact us using the details provided in our Imprint.